Urgent care centers are quickly becoming the preferred choice over traditional primary care physician (PCP) appointments and ER visits. A quick look around town is proof-positive; that old bookstore or restaurant is now an immediate care facility. The reason for urgent care’s explosive growth can be attributed to a number of factors. Generally speaking, they certainly help save time, money and hassle. Yet their impact is much more profound. As you’ll read in this blog post, there are a few more reasons that explain the rapid rise of urgent care in the United States.
Yet not all urgent care is created equally; some centers offer other benefits beyond the simple budget-friendly price tag and personalized care practices. This is what separates the great urgent care centers from the good ones.
Sometimes, you need a detailed view to see what’s really going on. Instead of statistics, meta-analysis and economic factors, it’s better to view urgent care from the patient’s perspective.
We asked a few patients for their unique vantage points as to why they prefer urgent care centers, rather than emergency rooms and PCPs.
Don Stewart (MD), a Chief Visual Humorist at the DS Art Studio Gallery, cites the no-nonsense, time-efficient method of care that makes urgent care the easy choice for many people. Stewart, who produces M.C. Escher-like artwork (check out his virtual art gallery here), said his main reason to try urgent care instead of his PCP or local emergency room boiled down to prompt, professional care.
“I needed immediate assistance for a muscle injury,” Dr. Stewart said. “The urgent care clinic was close by, did not require an appointment, and was far more economical than an ER. I received the care I needed at a reasonable cost, with no delay and no hassle.”
Dr. Stewart would visit an urgent care facility again “without hesitation.”
For Chrystal Brown-Tatum, a patient advocate with PCORI (patient centered outcomes research institute), the reason was much more personal. Ms. Brown-Tatum, who has suffered from asthma for over 40 years, gave an urgent care facility a try after years of calling 911 or visiting an ER.
“I decided to try an urgent care facility because it was close to home and my breathing was stable enough for me to drive myself,” Ms. Brown-Tatum said. “I like urgent care centers because the parking is better for an asthmatic (less walking), the waiting area tends to be less chaotic and threatening and the staff seems more attentive because they don’t have to manage traumas.”
Plus, the personalized attention is a big plus for Ms. Brown-Tatum. “The biggest advantage of using urgent care is better face time with the practitioners. They can spend more time with you. The triage nurses at an ER don’t really have the time for pleasantries. The urgent care center had a Keurig machine and snacks while you wait! It’s the little things. The doctor came in and sat and talked with me about my health history and made recommendations. In the traditional ER, the treating physician most likely will not review your lifestyle (diet, exercise, etc.) and sit and talk with you.”
Many other patients have discovered this little-known fact about urgent care facilities, just like Ms. Brown-Tatum did: urgent care can work on a long-term health plan for those suffering from chronic diseases and other conditions that require constant monitoring.
This pair of personal experiences illustrates the advantages of urgent care. And just like Don & Chrystal, thousands of others are making the switch to immediate care. Banner Urgent Care is the premier network of walk-in immediate centers in the Phoenix and Las Vegas metro areas. With over 40 facilities (and more on the way!), Banner Urgent Care provides fast, first-rate medical attention for a variety of non-life threatening illnesses and conditions. Plus, we’re the preferred medical provider for sports injuries, strains and sprains.
Experience how Banner Urgent Care can benefit you and your loved ones today. To speak with our team of urgent care specialists, please call (480) 840-3075, send an email to email@example.com, or check out our locations for an urgent care center near you.